Selma Dawani/DigiFlip21, the resources you purchase through my website are delivered electronically via digital download. Unlike physical goods, you cannot return a PDF file once it has been downloaded. For that reason, all sales on Selma Dawani and/or DigiFlip21 are considered final and nonrefundable.
I offer refunds in a few limited circumstances. Refund requests must be submitted within 30-days of your purchase and are granted on a case-by-case basis.
Duplicate Purchase—you accidentally purchased the same resource twice.
File Link Not Clicked / Downloaded—you purchased a resource, but never clicked on the link to download the file. (As determined by Selma Dawani).
If your purchase meets these guidelines, you can contact me with a refund request. As part of your request, be sure to include the resource name, your concerns about the resource, and any specific examples or details you might have.